FAQ (16)

Are there any limits on the proxies?

Added by Shane Munroe 2020-07-31 10:39:05 UTC

No.  Common questions regarding limits: Websites: We do not limit the sites you can access with the exception of IPv4...
Yes.  For example if the site you want to access is example.com but also the country-specific ones such as example.co...

Do you offer live chat / messenger support?

Added by Shane Munroe 2020-07-31 10:30:14 UTC

Not at this time.

Can you add an IP testing website to the whitelist?

Added by Shane Munroe 2020-07-31 10:27:02 UTC

If the website is strictly for checking/testing your connection then absolutely!  Please just send in a ticket and we...

How many domains can I have per IPv4 proxy?

Added by Shane Munroe 2020-07-31 10:25:28 UTC

You can have as many domains as you would like!  We do not limit the number of allowable domains.  Please do keep in ...

Can I change the domain(s) on my IPv4 proxy?

Added by Shane Munroe 2020-07-31 10:22:55 UTC

At this time, no.  The reason for this is the IP you are given was initially chosen to ensure you have dedicated and ...

Do you proxies work with my website?

Added by Shane Munroe 2020-07-31 10:21:24 UTC

They probably do. We have customer using our proxies for SEO, fashion, testing, gaming and many other uses without is...

How long do my proxies last?

Added by Shane Munroe 2020-07-31 10:17:17 UTC

When ordering a proxy you will have it for 1 month.  You can however keep it for longer by enabling auto-renewal (aut...

Do you offer back connect/residential proxies?

Added by Shane Munroe 2020-07-31 10:13:15 UTC

No.  We only offer datacenter proxies.

Can I change or rotate my IPv4?

Added by Shane Munroe 2020-07-31 10:11:10 UTC

No.  We do not offer any changes of IPs for IPv4 proxies.  If you wish to have that feature you will need to use our ...

Can I change or rotate my IPv6 IP?

Added by Shane Munroe 2020-07-31 10:10:06 UTC

Yes!  Changing your IPv6 IP is free and you can do this an unlimited amount of times.  We offer 4 different ways to c...

What authorization methods are used?

Added by Shane Munroe 2020-07-31 10:01:34 UTC

When connecting to a proxy, you will be required to use atleast one authorization method.  For IPv4 proxies, you must...

What connection methods do your proxies use?

Added by Shane Munroe 2020-07-31 09:58:49 UTC

Our proxies are compatible with SOCKS5, HTTPS and HTTP connection methods.  You can use any of them and you do not ne...

Where are your proxies located?

Added by Shane Munroe 2020-07-31 09:57:37 UTC

We offer proxies in several locations:   IPv4: USA (California, North Carolina, Oregon, Iowa) United Kingdom Germany ...

What payment methods do you accept?

Added by Shane Munroe 2020-07-31 09:54:47 UTC

We currently offer credit card and cryptocurrency payments.  We do not accept Paypal, check, wire, or any other forms...

Do you offer free trials?

Added by Shane Munroe 2020-07-31 09:52:36 UTC

Not at this time.  We do offer refunds for any unused funds however.